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Frequently asked questions

About PasarMIKRO

Answers to the questions farmers, traders and buyers ask us most.

What is PasarMIKRO?

PasarMIKRO is a digital platform for trading agricultural commodities, built for smallholder farmers, traders and the businesses that buy from them in Indonesia.

We help #MikroHeroes run their business digitally: simpler transactions, faster payment, and a credit limit that can grow as you keep trading with us.

See our solutions.

Who uses PasarMIKRO?

Farmers, breeders and commodity traders, such as egg traders, use PasarMIKRO, together with corporate partners such as FishLog, Eratani and Ternaknesia.

Our 2025 Impact Report counts more than 7,800 registered users across more than 100 districts in Indonesia, including Java, Bali and Sumatra.

What do I get if I join PasarMIKRO?

You get safer transactions, faster payment, a credit rating, a wide trading network and simple bookkeeping, all in one app.

  • Safer transactions. Our field team surveys users before they trade, so you know who you are dealing with.
  • Direct payment. Buyers get funding during the trading cycle, so sellers are paid directly. See how Talangin works.
  • Credit rating. Every user of the Talangin facility gets a credit rating from the PasarMIKRO Risk team.
  • Wide network. Buyers and sellers find the commodities they need from users across Indonesia.
  • Bookkeeping. No more manual records: use Manage Stock, Financial Records and other features in the app.
Can I buy or sell products in the app?

Yes. You can buy and sell commodities in the PasarMIKRO app once you have registered and verified your account.

What products can I sell through the app?

Agricultural, fishery and plantation commodities.

Most transactions in the app today are eggs, rice and corn, mostly in Java.

Is there a minimum transaction when I buy on PasarMIKRO?

The app is mostly used by farmers and traders who trade in large quantities.

To check the amount for a specific commodity, contact our Customer Service team.

How do I join PasarMIKRO?

Register in the app, then verify your account. We verify every account so we know each user’s identity and business profile before they trade.

Register your account

  1. Download the PasarMIKRO app.
  2. Fill in your personal details and a few basic questions.
  3. Enter the OTP code sent to your phone number.

Verify your account

  1. Tap the “complete data” menu.
  2. Fill in your bank account number and identity number.
  3. Upload a photo of your ID.
How long do registration and account verification take?

Usually one day. We process registration and verification on the same day you complete all your data.

If something goes wrong during registration or verification, contact our Customer Service team.

Can I change my account data in the app?

Yes, through our Customer Service team. For your security, we verify every change request before we update your account.

What if I forget my PIN?

Contact our Customer Service team and we will help you with your PIN.

How do I contact PasarMIKRO Customer Service?

Tap the WhatsApp link in the “my account” menu of the app.

Our Customer Service team answers questions and complaints Monday to Friday, 08.00 to 17.00 WIB.