Frequently Asked Questions (FAQ)

What is PasarMIKRO?

The first agricultural commodity trading platform for small farmers in Indonesia!

PasarMIKRO is dedicated to empowering #MicroHeroes through platforms and digitalization. With PasarMIKRO, we try to help improve your management and processes in business. Simplify transactions, get faster payments, and increase your credit limit by continuing to transact with us!

Who uses PasarMIKRO?

We have more than 1,000 users spread across several regions in Indonesia, such as Java, Bali and Sumatra.

 

Starting from Farmers, Breeders, Egg Commodity Traders, to Corporate Partners such as FishLog, Eratani, and Ternaknesia!

What are the advantages if I join PasarMIKRO?

There are various features and services that make it easier for #MIKRO warriors to make transactions on the PasarMIKRO application, such as:

  • Secure Transactions: All users who will make transactions in the application will be directly surveyed by our team in the field to ensure the credibility of each user.
  • Direct Payments: We provide solutions! Buyers will get funds during the trading cycle, so Sellers can receive payments directly.
  • Credit Rating: All users who use the ‘Talangin’ facility will get a credit rating by the PasarMIKRO Risk team to ensure that the user’s credit quality is always smooth.
  • Broad Network: Sellers and buyers can find many of the commodities needed in our application from various users throughout Indonesia.

Bookkeeping Feature: No more manual recording! Users can take advantage of additional features in the application such as the Manage Stock menu, Financial Records, etc.

Can I sell or buy products in the application?

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What products can be sold through the application?

Currently, we are focusing on agricultural, fishery and plantation commodities. Our application is widely used for commodity transactions, some of which are eggs, rice and corn which are mostly located in the Java area.

Is there a minimum transaction if I want to buy products at PasarMIKRO?

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How do I join as a PasarMIKRO user?

Before making transactions on our application, you must first register and verify your account. Registration and verification of the account itself needs to be done in order to find out the user’s identity and business profile.

Account Registration Steps:

  1. Download the PasarMIKRO application
  2. Fill in your personal data and some basic questions
  3. Fill in the OTP code sent to your number
  4. Account registration complete!

 

Account Verification Steps:

  1. Click the ‘complete data’ menu
  2. Fill in bank account number and identity number
  3. Upload a photo ID
  4. Account verification complete!

How long does the registration and account verification process take?

No need to wait long! The registration and verification process in the PasarMIKRO application is carried out on the same day after you complete all the data. If you experience problems during the registration or verification process, please contact our CS team!

Can I change data in the application?

If you want to make changes to the information on your PasarMIKRO account, you can contact our CS team. For security and convenience in transactions, our team will first carry out a data verification process for every data change request we receive.

What if I forget my PIN?

If you experience problems with the PIN in the application, please contact our CS team!

How do I contact the PasarMIKRO CS team?

You can contact our Customer Service team by clicking the WhatsApp link on the ‘my account’ menu in your application. We will respond to all questions or complaints every Monday-Friday at 08.00-17.00 WIB.

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